Frequently Asked Questions

Find answers to common questions about our therapy sessions, cancellation policy, fees, and insurance.

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Information About Your First Visit

How long are counseling sessions?

You can expect all sessions to range from 53–60 minutes.

Can I bring my child with me?

It is important that you come alone to therapy. We do not provide childcare.

If I cannot make my therapy session, when should I call to cancel?

If you are unable to attend your scheduled session, please contact our office as soon as possible and at least 24 hours before your appointment to avoid our late cancellation fee of $100.

How do I know if therapy is right for me?

Therapy can be helpful for anyone experiencing emotional distress, relationship challenges, life transitions, or simply seeking personal growth. If you feel overwhelmed, stuck, or would like additional support navigating life's challenges, counseling can provide tools and guidance to help you move forward.

How often will I need to attend therapy?

Many clients begin with weekly sessions, especially at the start of therapy. As progress is made, sessions may transition to biweekly or monthly appointments, depending on your goals and needs.

Is everything I share in therapy confidential?

Yes. Counseling sessions are confidential, meaning your therapist will not share information without your permission. There are a few legal exceptions to confidentiality, such as situations involving risk of harm to yourself or others, suspected abuse, or court orders. Your therapist will review these limits during your first session.

How long does therapy usually last?

The length of therapy varies depending on your goals, concerns, and personal preferences. Some clients benefit from short-term counseling focused on specific issues, while others choose longer-term therapy to work on deeper patterns and personal growth.

How do I schedule my first appointment?

You can schedule your first appointment by contacting our office or requesting an appointment by clicking on "Schedule Appointment" at the top of the page. We will help match you with a therapist and answer any questions you may have about getting started.

Therapy Cost & Insurance Questions

How much does therapy cost in Raleigh, NC?

The cost of therapy can vary depending on the type of service, the therapist's experience, and whether insurance is used. Many clients choose to use insurance benefits to help reduce the cost of sessions. If you are paying out of pocket, our office can provide information about current session fees and payment options.

Does insurance cover therapy?

Many insurance plans provide coverage for individual counseling services, though benefits and coverage amounts vary by plan. We recommend contacting your insurance provider to verify your mental health benefits and confirm whether RDU Counseling for Change is in-network with your plan.

What insurances do you accept?

We accept: Tricare, Aetna, BCBS, UHC, Cigna, Medcost, and Humana MCR. Insurance is based on the provider's credentialing. Please contact our office to find out which provider accepts your insurance.

Do you offer a reduced rate for people who cannot afford sessions?

We have a set rate for all sessions, which range between $150–$175 depending on the provider. Please contact our office for more information.

What is the No Surprise Act?

This is now a federal requirement. You can learn more at cms.gov/nosurprises.

Do you accept insurance for couples' sessions?

We do not accept insurance for couples' sessions. Each couple will be responsible for a self-pay rate.

What type of therapy is best for anxiety?

The most effective type of therapy often depends on the individual and their specific needs. Evidence-based approaches such as Cognitive Behavioral Therapy (CBT), EMDR, and mindfulness-based techniques are commonly used to help individuals manage anxiety. Your therapist will work with you to determine the approach that best supports your goals and circumstances.

Still have questions? We're here to help.

Book a free 15-minute consultation and take the first step toward hope, healing, and meaningful change.

Schedule Appointment

919-713-0260