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Frequently Asked Questions About Therapy Sessions and
Cancellation Policy
Information about your first visit
How long are counseling sessions?
You can expect all sessions to range from 53-60 minutes
How far in advance am I required to cancel an appointment?
It is our request that if any appointment needs to be cancelled or changed that you notify the office 24-48 hours in advance.
Can I bring my child with me?
It is important that you come alone to therapy. We do not provide childcare.
If I can not make my therapy session, when should I call to cancel?
We would like you to call as soon as possible to cancel. We advise all clients to call and reschedule 24-48 hours in advance to avoid a late-cancellation fee.
Fees
What insurances do you accept?
We accept: Tricare, Aetna, BCBS, UHC, Cigna, Medcost, Humana MCR. Insurance is based on the provider's credentialing. Please contact our office to find out which provider accepts your insurance.
Do you offer a reduced rate for people who cannot afford sessions?
We have a set rate for all sessions, which range between $150-$175 depending on the provider. Please contact our office for more information.
What is the No Surprise Act?
This is now a federal requirement. Click the link to visit
Do you accept insurance for couples' sessions?
We do not accept insurance for couples' sessions. Each couple will be responsible for a self-pay rate.
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